Details - Information last confirmed on April 6, 2021

Description
400+ seat Call Center with a waiting list of 20+ clients with 4 fully equipped locations, 2 in Mexico, 2 in the USA.

– Restaurant downstairs will be included in the purchase price.

– Currently billing about USD 650k a month, the net is about USD 450k a month.

– Allowable billing is USD 4.68 million a month, net could easily be over USD 1 million per month in less than 60 days.

Products & Services Overview
Various BPO services like technical and live chat support, famous for marketing and lead generation.

Assets Overview
4 offices completely furnished with equipment, if the buyer purchases at full price, the headquarter facility may be included in the deal. Also business has a current contract to purchase a 1.7 million dollar lot in the main business district to expand the business.

Facilities Overview
2 in Mexico

1 in California, USA

1 in Florida, USA

Technology
Compliant ADS (Auto Dialer System) that replaces manual dialing.
Operations supervision portal that allows our clients to have transparent access in real time of the contracted processes.
AI (Artificial Intelligence) that helps in the optimization of human resources and increases the quality of service.
Advanced information security protocols that protect all confidential data generated by the operation.
Technological Infrastructure
Servers with redundant internet.
Encrypted and mirrored backup systems in the cloud.
Specialized headphone system.
Ideal lighting.
Highly functional workstations.

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