Over the past 20 years this highly-rated window and door company has established a strong brand in the greater Portland, Oregon metro area by providing a consistent, exceptional customer experience as a result of strong operations, proprietary systems, quality control, and buzz-worthy service. Some of its points of differentiation include:
• Near-perfect ratings from multiple independent review sites.
• EBITDA margin of 31% - more than double the industry.
• A closing rate of about 35% on its sales calls.
• Low customer acquisition cost of $152 for jobs that average about $11,000.
• Customers pay 50% of contract amount before any work is done or product is ordered which lowers risk. There’s very little money tied up in inventory – since product is ordered for each job.
• Nearly 10% repeat business in an industry of one-time sales.
• Size, volume, payment history, and reputation give it a greater choice of products and better pricing with its vendors.
• Strong projected remodeling activity bodes well for continued demand.
• Regular daytime Monday – Friday hours.
• In recent years an operations manager has increasingly taken responsibility for managing the day-to-day business, allowing the seller to focus more on strategic issues.
The business’ reputation and decades of highly satisfied customers have led to a durable competitive advantage: great ratings and reviews makes it far easier and economical to secure new customers, which contributes to the business’ higher-than industry profitability.
The owner would like to retire and let someone new take this turn-key business to the next level through geographic expansion, offering new products & services, greater marketing, or a roll-up of other companies in this highly-fragmented industry.
This business would be a good acquisition for another window and door contractor looking to expand into this geographic market, a complementary construction trade business, or an individual looking for a solid platform business.
Disclaimer: DealStream has not independently verified any of the information in this listing and makes no warranty as to its accuracy or completeness. This listing does not constitute an offer to sell, solicit or make an offer to buy an investment interest. Offers to sell, or the solicitation of offers to buy, any security can only be made through official offering documents, such as a subscription agreement and private placement memorandum.