This recession proof company provides recurring maintenance and services for high-end residential and commercial pools, spas, and hydrotherapy equipment in the Pittsburgh region. Since 2014, the company’s mission is to deliver superior water quality and outstanding service for a strong base of long-term customers. 83% of customers have been with the company over five years.
The company utilizes specialized pool and spa equipment to conduct maintenance for clients who have more unique requirements. Services include openings, closings, weekly and semiweekly maintenance, equipment repairs, replacement, and micro-bacteriological water testing as required by Allegheny County.
Revenues come from high-end residential accounts (75%) and commercial accounts (25%). High profile commercial clients include the Pittsburgh Steelers, Pittsburgh Pirates, and the University of Pittsburgh. The majority of high-end residential customers are located in affluent zip codes enabling the company to be highly route efficient. Almost all new clients are referrals from existing customers, high-end pool builders, and property management companies.
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