No photo available
Jun 14, 2019 — Headquartered in the Southeast, this company helps automotive service centers and dealer service departments increase customer retention and profits while reducing unproductive and costly inbound/outbound call volume. The company provides a customer relationship management (CRM) platform for the automotive industry using a SaaS cloud-based model. Their product has been well received by several recognized national auto dealerships and aftermarket service centers, by enhancing client interactions and driving revenue through the optimization of engagement via text, email, phone, and direct mail. The platform identifies communication tendencies/preferences of car owners and reduces redundant messages, resulting in increased productivity and cost reductions. This company has developed a loyal customer base by consistently meeting and exceeding that expectation over the last 9 years. Founded in 2010, they have grown consistently year over year with predictable monthly recurring revenue and they are cash flow positive.