Jun 9, 2020 — In the heart of New York City, this interpreting company utilizes 350+ available contractors to provide excellent language services to their long-term clients in 30 languages on site and 150 languages remotely. The firm was established in 2011 and focuses on providing individualized services to the health care industry, corporate clients, and social services providers. Finding the best interpreter for the assignment is of the utmost importance to this team as quality services is an ingrained corporate value. Scheduling considers the requester’s languages, preferences, and cultural beliefs, in partnership with the interpreter’s experience, languages spoken, and availability. This team of six coordinators and two managers manage over 350 qualified interpreters who provide in person services for over 30 languages and remote services for over 150 languages. The owner focuses on oversight of daily operations as well as business development.
The team works from an office with a small footprint and lower overhead, with most employees working remotely. Nearly 200 rotating interpreters are compensated each pay period, but over 350 individuals are in the database. Within the office there are six coordinators scheduling appointments and answering customer questions, one compliance manager, and one financial manager.
New York City is an excellent location for this dynamic company, with a melting pot of languages. Additional commercial clients or expanding the reach of interpreting technology utilized throughout the city is an exciting opportunity. There is virtually no CAPEX, making growth and expansion inexpensive.
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