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Apr 27, 2020This company is the #1 marketing firm in a high-volume retail niche. They are one of the top 10 web development firms in this niche industry overall. They have developed custom proprietary marketing automation software for this retail niche, as well as social media and live chat platforms. Aside from this niche, where they have over 100 clients, they are very strong in the home improvement, building and construction trades. They have developed dozens of sites and programs for the kitchen, cabinetry, roofing, exteriors and custom home building fields. The sweet spot for this company is small and medium sized businesses, 60-70% of these companies are too small to be on the target lists of large marketing firms. These companies usually lack the knowledge to effectively manage their own marketing. This company’s renewal rate with their customers is over 80%. Since they do not follow the traditional agency model of “billable” hours, their clients renew at the same rate each year and that creates predictable recurring revenue. The trend is that the clients they retain add more services with time and confidence. The sales growth for the past three years was the following: 2017 – 357%, 2018 – 249% and 2019 estimated is 147%

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