DealStream

U.S. Call Centers for Sale – Profitable Business Investments

Discover exclusive, vetted call centers for sale in the United States on DealStream, the go-to marketplace for call center businesses. Explore detailed listings of inbound, outbound, and multichannel operations—each with verified financials, solid client contracts, and proven growth records. Kick-start your acquisition journey today and secure a high-performing U.S. call center with confidence.

All Matching Deals

Leader in Unified MX Solutions Across CX, EX, UX
$300,000,000

Leader in Unified MX Solutions Across CX, EX, UX & DX The company is a recognized leader in delivering integrated experience solutions by uniting Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) into a cohesive Multi-Experience (MX) model. Moving...

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Healthcare Communication ; Interpretation Services
$15,500,000

A leading provider of healthcare communication and interpretation services, delivering HIPAA- compliant, technology-enabled solutions to hospitals, health systems, and managed care organizations across the U.S. The Company provides medical video remote interpreting (VRI), telephonic interpretation,...

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On Request

Executive Summary: Business is a U.S.-based contact center services provider specializing in high-quality voice-based customer engagement solutions. With a focus on both sales and customer care/technical support, it delivers tailored contact center operations for clients across diverse industries....

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$600,000

Executive Summary: The company is a virtual contact center services provider operating with a 100% remote workforce. The company specializes in phone-based customer service solutions, offering comprehensive virtual assistant services. Industries Served: Customer Service Virtual Assistant Services Services...

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On Request

Executive Summary: The company is a premier Business Process Outsourcing (BPO) company established in 2006. The company specializes in providing effective and high-quality outsourcing solutions to help businesses focus on their core competencies. With a team of skilled professionals, the company delivers...

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$2,100,000

Executive Summary: A 100% virtual business process outsourcing (BPO) company specializing in providing high-quality virtual assistant services to businesses across multiple industries. With a team of experienced and dedicated professionals, the company delivers innovative and customized solutions designed...

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$3,000,000

Executive Summary: This company is a leading provider of virtual assistant services, specializing in administrative support for legal, medical, behavioral health, and executive clients. Established in 1997, the organization operates entirely remotely, leveraging a fully virtual workforce to deliver...

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Cross Border Contact Center BPO
On Request

Business is a high-performing, US-Mexico nearshore contact center platform delivering mission-critical, bilingual (English and Spanish) customer engagement solutions to clients across North America. With over 1,000 scalable workstations, it combines operational agility with cost efficiency—offering...

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Marketing Company for Green Energy Suppliers
On Request

The offering includes a marketing and sales firm primarily serving retail green energy suppliers. Working as the suppliers’ ‘sales & marketing arm’, the Company utilizes marketing tools & strategies to facilitate retail sales to end customers. Through a secondary entity, the Company also provides general...

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Financial Leads
$99,000

Online portal is active and ready to start generating leads' revenue same day. This is the first and only website that enables consumers with charged-off debts to request to buy their own debt for pennies on the dollar. This unique business model will profit via transaction fees. The earning potential...

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On Request

Billing $35k per month. USA based clients. Average account age is 3 years. Long term stable accounts We provide message taking, scheduling, and dispatching services. Looking to sell for a fair price. We have around 20 customers.

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Tips for Buying Call Centers In US

Assess Operational Efficiency

Before purchasing a call center, it's crucial to analyze the operational efficiency of the business. Request detailed records on call volume, average handling time, service levels, customer satisfaction scores, and staff productivity metrics. A call center’s ability to manage call flow, minimize wait times, and resolve customer issues promptly is a direct indicator of its value and profitability. Look for any inefficiencies, high employee turnover, or outdated technology that could lead to costly improvements down the road.

Evaluate Client Contracts and Revenue Streams

A significant portion of a call center’s value often lies in its client contracts. Carefully review existing agreements to determine their length, renewal cycles, and any clauses that could affect transferability. Assess the diversity and reliability of revenue streams—the more concentrated the client base, the higher the risk if one client departs. Ideally, the call center has a roster of stable clients with long-term recurring contracts and little customer concentration risk.

Consider Compliance and Technology Infrastructure

Call centers in the US must adhere to various regulatory requirements, such as TCPA (Telephone Consumer Protection Act), HIPAA (for healthcare clients), and other data security standards. Ensure the company has robust compliance protocols and up-to-date documentation. Also, thoroughly inspect the technology infrastructure: the quality of the call management system, CRM integration, cloud adoption, and cybersecurity measures. Modern, scalable technology platforms make future growth easier and minimize unexpected costs after acquisition.